Reelfolio

Terms of Service

Last Updated: November 20, 2025

Agreement to Terms

Welcome to Reelfolio ("we," "our," or "us"). These Terms of Service ("Terms") constitute a legally binding agreement between you and Reelfolio concerning your access to and use of our video creation platform available at reelfolio.com (the "Service").

BY ACCESSING OR USING THE SERVICE, YOU AGREE TO BE BOUND BY THESE TERMS. If you do not agree to these Terms, you may not access or use the Service.

We reserve the right to modify these Terms at any time. We will notify you of material changes by updating the "Last Updated" date and posting a notice on our Service. Your continued use of the Service after such changes constitutes your acceptance of the revised Terms.

1. Eligibility and Account Registration

1.1 Age Requirement

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you meet this age requirement.

Users between 13 and 18 years of age (or the age of majority in their jurisdiction) must have permission from a parent or legal guardian to use the Service.

1.2 Account Creation

To access certain features of the Service, you must create an account by:

1.3 Account Responsibility

You are responsible for:

You may not:

1.4 Account Termination

We reserve the right to suspend or terminate your account at any time, with or without notice, for:

2. Description of Service

2.1 Service Overview

Reelfolio is a video creation platform that enables users to:

2.2 Service Availability

We strive to maintain the availability of the Service, but we do not guarantee:

The Service relies on third-party infrastructure and services. We are not liable for disruptions caused by third-party service providers.

2.3 Service Modifications

We reserve the right to:

3. Subscription Plans and Payments

3.1 Service Tiers

Reelfolio offers the following service tiers:

Free Tier:

Lifetime Access:

3.2 Payment Processing

Payments are processed through our third-party payment provider, Polar.sh. By making a purchase, you agree to:

3.3 Pricing

Lifetime Access pricing is displayed on our pricing page and may be subject to change. Price changes will not affect purchases already made.

All prices are in US Dollars (USD) unless otherwise specified. Applicable taxes may be added at checkout based on your location.

3.4 Refund Policy

Refunds are handled on a case-by-case basis. To request a refund, please contact our support team with:

We will review refund requests individually and respond within 14 business days. Approved refunds will be processed through the original payment method within 10 business days.

Factors we consider when evaluating refund requests:

We reserve the right to deny refund requests in cases of:

3.5 Billing and Customer Portal

You can manage your purchase history, view invoices, and access billing information through the customer portal provided by Polar.sh.

4. User Content and Intellectual Property

4.1 Your Content

"Your Content" means any images, videos, screenshots, URLs, or other materials you upload, create, or provide through the Service.

You represent and warrant that:

4.2 License Grant to Reelfolio

By uploading or creating Your Content on the Service, you grant Reelfolio a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to:

This license exists solely to enable us to operate and improve the Service. We will not use Your Content for advertising or commercial purposes without your explicit permission.

4.3 Ownership

You retain all ownership rights to Your Content. The license granted to us does not transfer ownership.

Rendered videos created using our templates are provided to you for download and use. You own the output videos, subject to our intellectual property rights in the templates and technology.

4.4 Public URLs and Content Accessibility

IMPORTANT: All uploaded images and generated videos are stored with publicly accessible URLs.

By uploading content or creating videos on the Service, you acknowledge and agree that:

You are solely responsible for:

We recommend:

We are not responsible for unauthorized access to or distribution of Your Content resulting from the public nature of storage URLs.

4.5 Our Intellectual Property

The Service, including all templates, designs, code, graphics, logos, trademarks, and technology, is owned by Reelfolio and protected by intellectual property laws.

You are granted a limited, non-exclusive, non-transferable license to access and use the Service for your personal or commercial purposes, subject to these Terms.

You may not:

4.6 Feedback

If you provide feedback, suggestions, or ideas about the Service, you grant us the right to use, implement, and commercialize such feedback without any obligation or compensation to you.

5. Acceptable Use Policy

5.1 Prohibited Content

You may not upload, create, or share content that:

5.2 Prohibited Activities

You may not:

5.3 Screenshot Compliance

When using our screenshot capture feature, you agree to:

5.4 Enforcement

We reserve the right to:

6. Usage Limits and Restrictions

6.1 File Upload Limits

To ensure fair usage and system stability, the following limits apply:

6.2 Screenshot Capture Limits

6.3 Rendering Timeouts

6.4 Free Tier Restrictions

Users on the Free Tier cannot:

Upgrade to Lifetime Access to unlock full functionality.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you acknowledge and agree to:

Please review our Privacy Policy at [Privacy Policy Link] for detailed information about our data practices.

8. Third-Party Services

8.1 Third-Party Integrations

The Service integrates with third-party services, including:

Your use of these services is subject to their respective terms of service and privacy policies. We are not responsible for third-party services or their practices.

8.2 External Links

The Service may contain links to third-party websites or services. We do not endorse, control, or assume responsibility for any third-party content, products, or services. Your interactions with third parties are solely between you and the third party.

9. Disclaimers and Warranties

9.1 "AS IS" Service

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

TO THE FULLEST EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, INCLUDING:

9.2 No Guarantee of Results

We do not guarantee:

9.3 Technical Limitations

You acknowledge that:

9.4 User Responsibility

You are solely responsible for:

10. Limitation of Liability

10.1 Liability Cap

TO THE FULLEST EXTENT PERMITTED BY LAW, REELFOLIO'S TOTAL LIABILITY FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100 USD, WHICHEVER IS GREATER.

10.2 Excluded Damages

IN NO EVENT SHALL REELFOLIO BE LIABLE FOR:

THESE LIMITATIONS APPLY EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10.3 Third-Party Actions

We are not liable for:

10.4 Jurisdictional Variations

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such jurisdictions, our liability will be limited to the maximum extent permitted by law.

11. Indemnification

You agree to indemnify, defend, and hold harmless Reelfolio, its affiliates, officers, directors, employees, contractors, and agents from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from or related to:

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, at your expense.

12. Copyright and DMCA

12.1 Copyright Policy

We respect the intellectual property rights of others and expect users to do the same.

If you believe your copyrighted work has been infringed on our Service, please provide us with a notice containing:

12.2 DMCA Contact

Send DMCA notices to: support@reelfolio.io

12.3 Counter-Notification

If your content was removed due to a DMCA notice and you believe the removal was erroneous, you may submit a counter-notification containing the required information under the Digital Millennium Copyright Act.

12.4 Repeat Infringer Policy

We may terminate accounts of users who are repeat copyright infringers in appropriate circumstances.

13. Termination

13.1 Termination by You

You may terminate your account at any time by:

Upon termination:

13.2 Termination by Us

We may terminate or suspend your account immediately, without prior notice or liability, for:

13.3 Effect of Termination

Upon termination by either party:

14. Dispute Resolution

14.1 Informal Resolution

Before filing a claim, you agree to contact us at support@reelfolio.io and attempt to resolve the dispute informally. We will attempt to resolve disputes in good faith for at least 30 days.

14.2 Arbitration (Optional)

[Note: You may choose to include an arbitration clause. Consult with a local attorney for specific arbitration language applicable to your jurisdiction.]

14.3 Class Action Waiver

TO THE EXTENT PERMITTED BY LAW, YOU AGREE THAT ANY DISPUTE RESOLUTION PROCEEDINGS WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS AND NOT IN A CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION.

14.4 Time Limitation

Any claim arising from these Terms or the Service must be filed within one (1) year after the claim arose; otherwise, the claim is permanently barred.

15. General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices published on the Service, constitute the entire agreement between you and Reelfolio regarding the Service.

15.2 Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. Any waiver must be in writing and signed by an authorized representative.

15.4 Assignment

You may not assign or transfer these Terms or your account without our prior written consent. We may assign or transfer these Terms at any time without restriction.

15.5 Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation facilities, fuel, energy, labor, or materials.

15.6 No Agency

No agency, partnership, joint venture, or employment relationship is created between you and Reelfolio as a result of these Terms or use of the Service.

15.7 Notices

We may provide notices to you via email, postal mail, or by posting on the Service. You consent to receive communications electronically.

Notices to us should be sent to: support@reelfolio.io

15.8 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

15.9 Language

These Terms are written in English. Any translations are provided for convenience only. In the event of conflict, the English version shall prevail.

16. Contact Information

If you have any questions about these Terms, please contact us:

Reelfolio Email: support@reelfolio.io Website: https://reelfolio.com

For legal inquiries: support@reelfolio.io For support: support@reelfolio.io

Summary of Key Terms

By using Reelfolio, you acknowledge that you have read, understood, and agree to these Terms of Service.

Last Updated: November 20, 2025